Really appreciate the professionalism and expertise of TRM's management of my 3 properties. My dedicated property manager and/or assistant is readily available and cooperative, should I need their assistance. I feel confident knowing TRM are looking after my properties and my tenant's tenancy needs to a high standard in a very demanding and competitive environment. Meg
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Reviews from Landlords
- Thank you for the excellent attention by you and your staff on my property over 2017. Lisa Campbell
Thank you Suzy.
Thank you for all the great years of management of our property.
We have recommended you and will recommend The Rental Managers to others.
We have been very happy with all you have done for us and for the interest you have shown.
We hope now to find a buyer for our property.
M & B StennettM & B Stennett
This is my first experience as a land lord. After deciding to move down south I was faced with the daunting task of finding a suitable tenant for my property in Townsville. I figured the best place to start was with a good property manager. With Naomi 'The Rental Managers' Townsville I have found a great one. Naomi has looked after everything right from the start and I couldn't feel more confident moving forward into the start of my first lease. The Rental Managers Townsville were recommended to me and I happily recommend Naomi to anyone looking for energetic, prompt, conclusive and honest property management. Naomi has kept the process clear and simple with exceptional communication.
- WillWilliam Ellis
- 2 years ago we changed rental agents to the Rental Managers as we had previously had very poor service. From day 1 our contact there Kylie took on our rental portfolio and actively managed our rentals with everything completed on time. We were particularly impressed by their prompt response to addressing issues and finding quality tenants for our properties. We have no hesitation in recommending Rental Managers as the best property manager in Townsville.
- Terry and I would like to say a big thank you for all your efforts this year in managing our rental property at 37 Clements Crescent. We love the way you keep in contact and are always quick to respond to our enquiries. We are very happy with the service you provide and value your advice. T & D Hitzke
Please allow me to thank you for the way in which you have looked after us in the management of our rental property in Townsville. Living in Brisbane it could a be easy to use the old cliche OUT OF SIGHT OUT OF MIND; but that is not the case. We have found you to be professional in every aspect of rental management and have no qualms in recommending you to any prospective investors. Many thanks again.Bill and Poppy Augostis
After struggling to find a reliable property manager in Townsville for several years, I put my two duplex units under the care of The Rental Managers around 6 years ago. Since then I have moved two further properties into their management portfolio. I am very happy with their service, promptness of service and payment of rents, and would recommend them to other Townsville property investors.Adam
I have used the services of the Rental Managers for some years now, managing a number of my properties.
I have always found them efficient, easily contactable and focussed on their clients interests. Their access to reasonably priced tradespeople is also a plus from a landlord’s perspective.
Their focus on their customer’s interests is an important part of property management and i recommend their services to any future landlords seeking trustworthy property managers who specialise in this area in a difficult industry.
I am a long-term, satisfied client of theirs. Having experienced a number of different property managers over the years, i have no hesitation in recommending their services.Peter Aplin
- Chris and I would like to thank you for the care of our property over the last 9 years. It has been a pleasure dealing with such a professional team. Chris and Sherry Malcolm
Thank you for the routine inspection report.
In particular, I want to thank you for writing out in the email (rather than just in the attachment) the maintenance issues in bullet points AND the action taken. They are by no means small extra steps. I really appreciate this additional effort and your professional standard in anticipating the next question a landlord may respond with.
Please keep me posted if any work requires attention.Kittie Dugan
- I just wanted to pass on my thanks as well for looking after the property for the past few years. I've had rental properties for the past twenty years and the experience I've had with yourself at the Rental Managers has by far been the best. Tony
Really appreciate the professionalism and expertise of TRM's management of my 3 properties.
My dedicated property manager and/or assistant is readily available and cooperative, should I need their assistance. I feel confident knowing TRM are looking after my properties and my tenant's tenancy needs to a high standard in a very demanding andMeg
A friend recommended Belinda to us and from our first phone call, Belinda has been a FANTATASIC property manager. Before I met Belinda, having the property in Townsville and me in in another state was getting very hard to manage, but since meeting Belinda she has eliminated all that stress. She has provided as with confidence and reassurance that our property is in great hands. Her professionalism, reliability and customer service has been outstanding. I would also recommend Belinda. Thank you!Lisa
I am one of those absentee landlords that live interstate and tend to rely heavily on property management.Belinda
The Rental Managers has been managing my property for several years now. In this time, all staff have been efficient, courteous and have communicated effectively, always with the view of doing what is best for me and my tenants.
Belinda Killick, in particular, has been my main point of contact and she has been a pleasure to deal with. Belinda has been extremely supportive in relation to the various issues which arose and the things that I asked her to do. She always dealt with any tenant problems efficiently and immediately. I never hesitate to contact her by phone or email as I know she is always happy to help me. I guess what I am trying to say is that "I never feel like I am a burden"
I would highly recommend the services of The Rental Managers to anyone wanting top class management of any investment property,
A big, thank you to Belinda for really looking after me and offering a nice balance between professional and personal service.
My partner and I have been using The Rental Managers now since 2011. We have 2 properties listed with them and I have one property with an estate agent in Canberra. Todate we have not had any issues with tennanting either property. Miss Killick is professional and friendly and keepsus fully informed with the maintenance issues that arrise from the property management side of things.
I recommend this company to any that would like to be kept informed of all the issues that arrise from their investment property.Shannon
Rental Managers do one thing very well, they take the hassle away from being a Landlord. I don't live local anymore and it rely on them to take care of my property.Matt Dunn
They contact me quickly when there is something I need to attend to, and do their job seamlessly the rest of the time with very little input from me.
I have used others before, and also done it myself, but I keep coming back because it is just so easy.
They pick tenants on the important things, tell me the truth, and keep me in the loop the whole time, while also being extremely competitive on commission. I use them now, and I will use them again to look after my investments.
Reviews from tenants
I firstly would like to express the joy I have had to date dealing with the team at TheRental Managers.
I have found the whole team to be very understanding an a pleasure to deal with. The communication levels are remarkable they are willing to discuss any issues that arise an rectify in a prompt and professional manor.
On saying that all the staff deserve a 5 star rating as well including the business. Very warm, helpful and understanding an I have no hesitation in recommending The Rental Managers as a landlord from a tenants point of view.Darren Evans
Stephanie is our property manager an we cannot fault Steph. Stephanie is so professional in her job also she make her visits warm like a friend coming to say g’day, Stephanie takes close notice to any issues large or small an has an uncanny way of making you feel great when the issues are not our fault. If I was to give a star rating for Stephanie out of 5 it would be a 6. I feel she is a major asset to the business and the owners of the properties Steph manages.Darren Evans
You have been amazing.. I’m so super impressed with you....C Cooper